Your Customer Support Team Vs. the Listening Post Strategy
A client just asked me about last week’s “listening post strategy” to access Voice of […]
COPYRIGHT © 2023 · Extra Ordinary Team · ALL RIGHTS RESERVED
Posts tagged "customer service"
Food to Crow About: Building a Business to Last
As a boy growing up in Crapaud, one of my favourite things was go out […]
Be the Architect of Creating Exceptional Customer Experiences
For the last decade, improving the customer experience (CX) has been gaining momentum in strategic […]
Make an SOS Locker to Ace Customer Experience
It seems like everyone is talking about the customer experience these days. Employers are exhorting […]
Entrepreneur Feature Story: Personalized Service
A government bureaucrat becoming an entrepreneur (although not unheard of) is not a common occurrence. […]