Many years ago I had a boss who said: If you don’t truly like your […]
Posts tagged "customer experience"
For the last decade, improving the customer experience (CX) has been gaining momentum in strategic […]
It seems like everyone is talking about the customer experience these days. Employers are exhorting […]
Lots of business leaders like to say, “The customer is always right.” Or, “We are […]
I was talking to a client this past week about my last blog posting and […]