Process Improvement

What once was a process that worked in your company is out of control.  You have tweaked it, slapped some band-aids on it, and worked around it so that it will “work”.   Instinctively, you know there is a better way – more efficient and streamlined.  Ideally, you want to reduce the waste involved and the potential for errors.

Instinctively, you are either sensing the opportunity of improvement or feeling the pain of a bad process – time, quality, or budget.

Welcome to the land of process improvement where you take that Rube Goldberg and put it through a logical, systematic process to achieve the improvement results you are looking for:

  • Reduce the time it takes from start to finish
  • Eliminate the redundancies and duplication in the process
  • Get rid of the activities that don’t really add any value
  • Reduce the number of people who “touch” the process, thereby reducing the number of handoffs and potential for error
  • Leverage emerging and time-tested technologies
  • Find new ways to provide a satisfactory or even delightful outcome to the customer!

For those processes that are critical to your business, we can help you.  We have extensive experience in process improvement, process renovation and re-engineering.  Just give us a call to find out how we can help you.

More Examples of Facilitated Sessions

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