Don’t Stop for Latecomers

Posted by Kristin Arnold on June 2, 2009

One of my clients recently shared with me his frustration during an international conference call.  One of the key players joined the call an hour late!  When he wanted to reopen some of the issues that were already discussed and agreed upon, his fellow team members became audibly irritated.

One of them piped up and said, “We already covered that; I’ll brief you on the discussion at the end of this call.”  Rather abrupt, but it ended the latecomer’s desire to revisit each issue.

Question:  Do you stop the discussion and recap for a latecomer, “rewarding” him for his inconsiderate behavior?

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