Are You Listening to Your Customers, or Just Hearing What You Expect to Hear?
I was talking with a client recently about my Listening Post Strategy for capturing the […]
Latest "Clear Direction" Posts
Ditch New Year’s Resolutions: Create an “Annual Theme”
Some people create New Year’s resolutions that rarely stick. Instead, I create an “annual theme” […]
Team Goals are the Glue that Hold a Team Together
Team goals provide the team with needed focus and direction. An all-encompassing vision or simple, […]
Team Building Activity to Demonstrate Defining a Problem
I love this exercise as it demonstrates the importance of clearly defining a problem and […]
A Story That Needs to Be Told
One of my dearest friends and colleagues, Laura Stack, just lost her 19-year-old son, Johnny […]