When Strategy Says “Long Term” but the Organization Says “This Quarter”
Most organizations have a strategy. Far fewer have an organization that behaves as though the […]
Are You Listening to Your Customers, or Just Hearing What You Expect to Hear?
I was talking with a client recently about my Listening Post Strategy for capturing the […]
From the Bookshelf: The Energy Edge – The Leadership Edge AI Can’t Replicate
Erin King is a bundle of magnetic and engaging energy, so when I heard she […]
When the CEO Beat the Facilitator to the Team-Building Exercise
I was just about to recommend using Totem Cards for a repeat client’s annual three-day […]
Would You Follow You?
I recently returned from my annual pilgrimage to Influence, the National Speakers Association’s annual convention, […]