| professional
practices |
The professional
practices simply represent our values and standards of good practice
which we believe define a mutually beneficial partnership: |
| |
- We value making
a postive difference
- We value our
clients. They ultimately determine what the right thing to
do is.
- We practice
teamwork.
- We respond
quickly and in a timely fashion.
- We value honesty.
No matter how difficult.
- We strive
to practice what we facilitate.
|
 |
|
professional
code
of ethics |
We subscribe to the Professional
Code of Ethics of the primary professional organizations we belong
to: Institute of Management Consultants (IMC), International
Association of Facilitators (IAF), National Bureau of Certified
Consultants (NBCC), and National Speakers Association
(NSA). The Code of Ethics is mandatory in character.
It serves as a basis for disciplinary action when the conduct
of a consultant falls below the required standards. Some key concepts
that you should be aware of:
|
|
|
| clients |
- We will server
our clients with integrity, completence and objectivity
- We will respect
all client information as confidential and will use propiety
client information only with client permission.
- We will not
seek a client engagement if a conflict of interest is known
to exist.
- We will establish
realistic expectations of the benefits and results of our
services.
|
|
|
| engagements |
- We will accept
only engagements which have the potential of providing a genuine
benefit to the client and for which we are qualified by our
experience and competence.
- We are in
service to the client and participants, using our competence
to add value to their work.
- Before accepting
any engagement, we will establish a mutual understanding of
the objectives, scope, work plan and fee arrangements.
- We respect the needs and culture of the group, designing
interventions to take them from where they are to where they
want to be.
- We create an environment of respect and safety where all
participants can speak freely.
- We will offer to withdraw from an engagement when our objectivity
or integrity may be impaired.
|
|
|
| fees |
- We will agree
independently and in advance on the basis for our fees and
expenses, we will charge fees and expenses that are reasonable,
legitimate and commensurate with the service we deliver.
- We will disclose
to our ckients in advance any fees or commissions that we
will receive for equipment, supplies or services we recommend
to our clients.
|
|
|
| profession |
- We will respect the intellectual property
rights of our clients, other consulting firms, and sole practitioners.
- We are responsible for continuous improvement
of our facilitation skills and knowledge.
We will represent the profession with integrity
and professionalism in our relations with our clients, colleagues
and general public.
|